Overview
Arctic Spins Casino is operated by Nektan Limited Casino, a leading brand with several casinos under its name. Arctic Spins brand was established in 2017 making it one of the newest online casinos to join the industry in the last five years.
While Arctic Spins Casino is relatively new, it already boasts of an impressive game catalogue and several bonuses and promotions that could compete with those of already established casinos.
Games library
Just as the name suggests, Arctic Spins games consist of mostly slot games with a few bingo games for bingo lovers.
Having just one type of game instead of a variety could make for a boring gaming experience even for slot game lovers, but with Arctic Spins things are quite different. The site features more than 500 slots games including classics like Dazzle Me, Starburst, Aloha! Cluster Pays, Balloonies.
To provide its games, Arctic Spins partners with many software developers. Some of these software developers include top names like NetEnt and Microgaming, Several of their games offer bonuses like free spins and cash rewards which makes gaming all more exciting.
Bonus and Promotions
The bonuses offered by Arctic Spins casino aren’t as juicy as you would expect. New players get a 100% bonus up to £10 and 10 free spins. This means if you make a deposit of £10 on the site, you will only receive a bonus of £10, totalling £20. Arctic Spins Casino free spins are limited to the increasingly popular slot game Starburst.
Existing players get to enjoy better bonuses and promotions including midweek and weekend free spins and cash rewards. There is also a cash drop bonus and winnings booster on Mondays.
Mobile Compatibility
If you were hoping for an interactive and well-optimized mobile app from Arctic Spins Casino, you will be disappointed. For some reason, the site is yet to develop a mobile app.
However, you can still make bets and game on your mobile phone, but you would have to do so via your web browser. On the mobile platform, you will be able to access all their games and the features of the site.
Customer Service
Players who wish to contact the site can do so through a phone call or via email. The site doesn’t provide a live chat option. The telephone support is the best option for players looking for instant replies. It is also open 24/7 to queries.
Arctic Spins Casino email support line is incredibly slow. On the site, it is stated that you should expect a reply in 24 hours. For a player looking for instant responses, this could be a really long waiting time. In some cases, you may receive a reply in minutes. Whether or not you receive a fast reply, make sure you add all your details when making a query. This will help the customer care representative to resolve your issue as fast as possible and save you time.
Payment Methods
On the site, you can make deposits via debit/credit cards, NETELLER, Skrill, Paysafecard, and Boku. Payments made via these payment methods all have a minimum deposit amount of £10 except for Boku. They also have no transaction fees attached to them. With Boku, things are different. The minimum deposit amount is £15 and there is a fee of 15% attached to the deposit.
The same payment methods apply to withdrawals. The minimum withdrawal amount is also £10 and the processing times can take up to 5 working days for payment methods like debit/credit cards.
Conclusion Unlike other new casinos just joining the market, Arctic Spins Casino does have a lot to offer. Though the lack of an Arctic Spins Casino mobile app and the lack of Paypal support is quite unfavourable, its wide variety of slot games and multiple bonuses make it one of the most promising casinos out there.
